Last Updated: March 2025

1. Definitions and Interpretations

1.1 "Service Provider" refers to Anzati1, the creator and provider of custom modeling services as described herein.
1.2 "Client" refers to any individual or entity who engages with the Service Provider for the purpose of obtaining custom created content.
1.3 "Work Product" refers to any digital asset, model, design, or creation developed by the Service Provider for the Client.
1.4 "Platform" refers to this website, including all associated payment systems and communication channels.
1.5 "Discord Server" refers to the official communication platform designated by the Service Provider for project communications.

2. Engagement Process

2.1 Mandatory Communication Channel: All projects must be initiated through the official Discord Server. The Client is required to join said server and create a designated ticket through the appropriate channel.
2.2 Identification Requirement: Upon creation of a ticket, the Client must provide their valid SteamID for verification and record-keeping purposes. Failure to provide accurate identification may result in immediate termination of the service relationship without recourse.
2.3 Proposal Submission: The Client shall submit a comprehensive proposal detailing their requirements, specifications, and desired outcomes. Ambiguous or incomplete proposals may be rejected at the Service Provider's sole discretion.
2.4 Work Commencement: Work shall commence only after the Service Provider has acknowledged the project's feasibility and agreed to undertake it. No implied acceptance shall be construed from mere acknowledgment of receipt.

3. Development and Feedback Process

3.1 Iterative Development: The Service Provider shall provide regular progress updates including, but not limited to, screenshots and developmental milestones throughout the creation process.
3.2 Client Review Obligation: The Client assumes the affirmative obligation to thoroughly review all progress updates and provide timely feedback regarding any desired modifications, corrections, or clarifications. Such feedback must be provided within 48 hours of receiving the update unless otherwise specified.
3.3 Contemporaneous Feedback Requirement: All requests for revisions, modifications, or adjustments must be communicated during the active development phase. The Client explicitly acknowledges that the opportunity for revision exists exclusively during this phase.
3.4 Finalization: Upon completion, the Service Provider will designate the project as ready for "Payment," at which point the Client acknowledges that the Work Product has met the agreed-upon specifications.

4. Payment Terms

4.1 Payment Obligation: Upon designation of a project as ready for "Payment," the Client incurs a legally binding obligation to remit payment in full through the Platform.
4.2 Non-payment Consequences: Failure to remit payment within 72 hours of such designation may result in forfeiture of all rights to the Work Product, potential account suspension, and/or pursuit of legal remedies for breach of contract.
4.3 Price Finalization: The quoted price is subject to adjustment only during the development phase. Once marked for payment, the price is final and non-negotiable.

5. Delivery and Project Completion

5.1 Delivery Method: Upon receipt of full payment, the Service Provider shall deliver the completed Work Product in .zip format via the established Discord ticket.
5.2 Project Conclusion: Delivery of the .zip file constitutes formal conclusion of the project. The Client's acceptance of this file, whether express or implied through download or receipt, signifies unconditional acceptance of the Work Product in its delivered state.
5.3 Post-Delivery Modifications: No further modifications, adjustments, or enhancements shall be provided following delivery unless explicitly granted at the Service Provider's sole and absolute discretion.

6. Refund Policy

6.1 No-Refund Principle: The Client explicitly acknowledges and agrees that all transactions are final and non-refundable.
6.2 Limited Exception: Refunds may be issued solely at the discretion of Anzati1 under exceptional circumstances determined exclusively by the Service Provider.
6.3 Waiver of Refund Claims: The Client hereby expressly waives any right to seek refunds through financial institutions, payment processors, or legal channels, acknowledging that any attempt to force a refund through such means constitutes a material breach of this agreement.

7. Intellectual Property

7.1 Transfer of Rights: Upon full payment, the Client receives a non-exclusive license to use the Work Product for its intended purpose. The Service Provider retains all underlying intellectual property rights.
7.2 Attribution Rights: The Service Provider reserves the right to display, reference, or showcase the Work Product in portfolios, promotional materials, or case studies unless expressly prohibited through a separate written agreement.

8. Acceptance of Terms

8.1 Manifestation of Assent: By engaging the Service Provider, joining the Discord Server, submitting a proposal, or making any payment through the Platform, the Client manifests unequivocal assent to all terms herein.
8.2 Purchasing as Binding Agreement: The act of purchasing through this Platform constitutes conclusive legal evidence of the Client's full understanding, acceptance, and agreement to be bound by all terms and conditions set forth in this agreement.
8.3 Electronic Acceptance: This agreement does not require physical signature; electronic acceptance through use of services is legally binding and enforceable.

9. Governing Law and Dispute Resolution

9.1 Governing Law: This agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Service Provider operates, without regard to conflict of law principles.
9.2 Mandatory Arbitration: Any dispute arising from or relating to this agreement shall be resolved exclusively through binding arbitration, with costs to be borne by the non-prevailing party.

10. Severability and Integration

10.1 Severability: If any provision of this agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.
10.2 Integration Clause: This document constitutes the entire agreement between the parties and supersedes all prior communications, representations, or agreements, whether oral or written.

BY UTILIZING ANY ASPECT OF THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY.